FAQ
Is this AI?
No. V1 uses transparent weighted rules, with a saved version and reasons for each score.
Is customer history shared?
No. Every phone history belongs only to its merchant workspace.
What does Profit Protected mean?
An estimate of outbound and return shipping costs avoided on rejected, unshipped orders. It is not booked profit.
Do I need WhatsApp credentials?
No. You can complete the workflow with the sandbox adapter and manual updates.